Without prejudice to the provisions of this Agreement, the user has the right to terminate the contract and cancel their subscription at any time by deleting or deactivating their account, provided that this action does not harm the interests of the website or other users.
The user is not entitled to request any refund or compensation for amounts paid, as participation in the website constitutes a purchase and use of the service, including entry into the available competitions and prize draws.
An exception applies only if the user has topped up their wallet on the platform but has not used the balance to participate in any competitions. In such a case, the user is entitled to request a refund of the unused amount, provided that they bear all expenses and costs associated with the refund process, including any administrative fees, taxes, or charges, if applicable.